Remove APIs Remove Big data Remove Chatbots Remove Document
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Identify objections in customer conversations using Amazon Comprehend to enhance customer experience without ML expertise

AWS Machine Learning

Since conversational AI has improved in recent years, many businesses have adopted cutting-edge technologies like AI-powered chatbots and AI-powered agent support to improve customer service while increasing productivity and lowering costs. API Gateway bypasses the request to Lambda. Lambda checks the format and stores it in DynamoDB.

APIs 62
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Automate caption creation and search for images at enterprise scale using generative AI and Amazon Kendra

AWS Machine Learning

Amazon Kendra supports a variety of document formats , such as Microsoft Word, PDF, and text from various data sources. In this post, we focus on extending the document support in Amazon Kendra to make images searchable by their displayed content. This means you can manipulate and ingest your data as needed.

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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

Accelerate your security and AI/ML learning with best practices guidance, training, and certification AWS also curates recommendations from Best Practices for Security, Identity, & Compliance and AWS Security Documentation to help you identify ways to secure your training, development, testing, and operational environments.

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Customer Experience Management Maturity

Quadient

Hoewel ze zijn geëvolueerd van gedrukte naar een meer document-centrisch wereldbeeld, hebben ze de neiging om CCM in de eerste plaats te zien als gestructureerde, uitgaande communicatie die wordt aangedreven door wettelijke normen. Investeringen in CCM worden gedaan door on-premise, gelicentieerde software aan te schaffen.

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Demystifying AI automation for Customer Support

Nicereply

chatbots) begin with. Building your training data for AI. We’ve seen that having access to good quality training data is essential to have your automation understand what customers are saying, but what is actually good quality? Clean data. In general, the more training data you have, the better.

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Retrieval-Augmented Generation with LangChain, Amazon SageMaker JumpStart, and MongoDB Atlas semantic search

AWS Machine Learning

Generative AI models have the potential to revolutionize enterprise operations, but businesses must carefully consider how to harness their power while overcoming challenges such as safeguarding data and ensuring the quality of AI-generated content. As a Data Engineer he was involved in applying AI/ML to fraud detection and office automation.

APIs 94