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The Power of Customer Service: Making or Breaking a Brand

Blueship Call Center

Companies may stand out from the competition and build a devoted client base by putting a high priority on customer service. Businesses can benefit from the reputation for providing exceptional customer service by outsourced answering services. FAQs Q: What are outsourced customer care services?

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Your Guide to Navigating the World of Customer Service Outsourcing

Global Response

Customer service outsourcing is a huge industry, resulting in approximately $525 billion dollars of spend every year, in fact. But if you’re not outsourcing your customer service yet, it may seem like a big project that’s not necessarily worth the investment. Is outsourcing really more affordable than managing things in-house?

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How Missed Calls Affect Businesses.

Call Experts

For example, if you are an A/C company that charges an average of $1,000 for each job, and you close a business chance on 25% of inbound phone calls, that suggests every missed call costs you $250! A third-party answering service guarantees top-quality phone call performance every single time the phone rings. Read more here.