SmartKarrot

NOVEMBER 2, 2020

Customer retention is very challenging for businesses especially in 2020. The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers. So, retaining customers becomes necessary for any company to sustain itself in this economic turbulence.

Customer retention 21

Customer retention Consulting Consulting Marketing 21

JivoChat

OCTOBER 25, 2021

However, to have excellent content that drives organic traffic, you also need to optimize it using proper search engine optimization (SEO) strategies. . Search Engine Optimization. 68% of online experiences begin with search engines, so no wonder they bring more traffic than social media. Image source. Image source. Display ads.

Marketing 52

Marketing Brand ambassadors Engineering Advertising 52

Solvvy

SEPTEMBER 17, 2022

Making information easy to find and understand will enhance customer satisfaction in several ways. A good customer service knowledge base: Meets Customer Expectations for Self-Service. Statista reports that 88% of consumers expect brands to have an online self-service portal. It also enables functionality.

Customer Service 62

Customer Service Self service Engineering Customer Support 62

Comm100

FEBRUARY 5, 2018

Today, companies understand the power of customer engagement. According to Gallup , there are three types of customers: Fully Engaged — Customers who are loyal to a product, and who serve as true brand ambassadors. How each visitor found their website (through a search engine, social media, etc.).

CRM 49

CRM Marketing Multichannel Self service 49