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Sales Dialer Software: Add Velocity to your Sales Process

JustCall

Sales dialer provides a number of functionalities which include campaign creation, campaign analytics, answering machine detection, the best time to call, schedule call back, team creation, and much more. It is suitable for campaigns that focus on reaching a small but high-value group of leads. How do modern sales phone dialers work?

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The State of the Bot Going Into 2018

Aspect

Much like in 2016, this year I’ve had countless conversations about chatbot needs with numerous customers, prospects, and partners around the globe, and it’s clear to me that as an industry we have made progress. RFPs for chatbots have arisen in verticals as diverse as banking, government, healthcare, and retail.

Chatbots 116
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Reinventing a cloud-native federated learning architecture on AWS

AWS Machine Learning

Overview of federated learning FL typically involves a central FL server and a group of clients. In an FL training round, the central server first sends a common global model to a group of clients. In healthcare, FL has been used to predict mortality of hospitalized patients based on electronic health records from multiple hospitals.

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.