Step 5 of 5: AI Self-Service Without Compromise – Human-Centric Design from a Team of CX Experts
SmartAction
MAY 23, 2019
CX Insights Manager – performs ongoing monitoring and analysis of data and recordings/transcripts. Success Manager – ensures the solution meets expected goals and provides regular reporting. What you’ll find is that the more inputs Solutions Expert receives, the better he or she can be.
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