A to Z Guide to Customer Experience Definitions and Terms (Updated)
Lumoa
FEBRUARY 9, 2023
more friendly behavior in customer service) Marketing to take the info into account in better targeting (e.g. In comparison to traditional marketing or advertising, CGC is an authentic and important part of a robust content strategy. upselling to the most loyal customers) Process changes (e.g. It is trusted by 92% of consumers.
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