partner-program 
Quality Contact Solutions
MAY 13, 2021
The pandemic undoubtedly disrupted the healthcare sector as it did for most industries. Business needed to go on, and outbound telemarketing services for the healthcare industry helped facilitate just that…. Revenue increases, more deals close, and new business opportunities are common with a telemarketing partner.
Global Response
JANUARY 31, 2024
The Do Not Call (DNC) list : Individuals can register their information on the DNC list to stop receiving telemarketing calls. The Health Insurance Portability and Accountability Act (HIPAA): HIPAA applies to call centers handling healthcare information , and ensures that patient’s data is protected.
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OctopusTech
SEPTEMBER 13, 2023
Although it can be a cost-effective solution to partner with call center providers, knowing the cost of outsourced call center companies is one of the major factors that shouldn’t be ignored. According to Forbes, almost 58% of customers say that they want to partner with a business with those businesses that delivers great customer support.
Global Response
FEBRUARY 13, 2022
When you take into account that in 2020 around 60% of consumers stated that they contacted customer service within a month of their purchase, it’s apparent that the traditional call center isn’t going anywhere. They are often highly automated, and may provide everything from telemarketing and sales to lead generation and market research.
NobelBiz
JUNE 26, 2023
Training and development programs are vital components to equip human resources with the necessary knowledge and skills to utilize the infrastructure effectively and deliver excellent customer service. Training programs must be comprehensive, covering both technical skills and customer service expertise.
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