JustCall

APRIL 18, 2023

Do you frequently wonder whether you should use SMS or MMS? Nowadays, modern phones combine SMS and MMS messages into a single, unified chat interface, making it difficult for the end user to distinguish between them. What is SMS (Short Message Service)? An SMS is an abbreviation for Short Messaging Service.

voip 52

voip Marketing Feedback Enterprise 52

NobelBiz

APRIL 3, 2023

Generally speaking, in the contact center space, people tend to look at the one-to-one interaction with an agent as the primary means of obtaining information about products and services. In short, the tasks that take up time and aren’t productive tend to go away, making your agents happier and more likely to stick around.

Self service 52

Self service Contact Center Interactive Voice Response Banking 52

JustCall

FEBRUARY 28, 2024

Several competitors offer strong auto dialer features at more affordable rates, letting you streamline calls without breaking the bank. Explore these options to find a cost-effective solution that boosts your team’s productivity and ROI. Simple access to prospect information, sending an email or a text message.

Real estate 52

Real estate CRM Sales Analytics 52

JivoChat

JUNE 9, 2021

Consider an example: A chatbot on a website might ask a visitor what business service or product they would like to learn more about. There are two main kinds of chatbots: Rules-based chatbots are sometimes called decision-tree bots or scripted chatbots. Help customers find products. Chatbots can help resolve complaints.

Chatbots 52

Chatbots Marketing Upselling Surveys 52