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The Top Trends in Customer Service for 2016

Comm100

In a March 2015 report , eMarketer predicts that Facebook and Twitter will account for a full one-third of all digital advertising by 2017. However, you will need much more than just a Facebook page or Twitter account to provide effective customer service via social media platforms.

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Top 25 SaaS Companies in the UK

SmartKarrot

For example, Sequel MGA, the company’s MGA product, enables MGAs to manage their end-to-end processes – from product distribution and document preparation to policy administration, reporting, and accounting – through a simple, intuitive, and user-friendly interface. In return, these customers are rewarded.

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