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Boost Your Sales with Telemarketing Software

Hodusoft

Boost Your Sales with Telemarketing Software In today’s digitally connected world a whopping 92% of customer communications still happen through business phones. The quality of your customer service relies on how effective your telemarketing efforts are. What is telemarketing software?

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The Five Most Compelling Reasons to Automate your Call Center

Hodusoft

The Five Most Compelling Reasons to Automate your Call Center. Automation is fast becoming one of the top priorities for businesses across the board and call centers are no exception. Automation is fast becoming one of the top priorities for businesses across the board and call centers are no exception.

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What is IVR & How do Businesses Use It?

JustCall

It can also gather information about the customers’ requirements and can direct the call to the most suited department. This system enables businesses to prioritize calls depending on the callers’ value. IVR is the first responder to a call. This is because callers can get the right information after a single call.

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Predictive Dialer vs Auto Dialer: What You Need to Know

aircall

Using a predictive dialer or an auto dialer in place of manually dialing calls is like the difference between walking to work or taking a high-speed commuter train. Sales and support agents don’t have to wait for someone to answer the call or a machine to pick it up. Automation software for outbound calling comes in many forms.

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How Do Contact Center Dialers Help Your Business Grow?

NobelBiz

Are you worried about your agents missing important calls? Did you notice that your contact rate is low? Automatic dialing is when software calls numbers from a list automatically. Whether they are dedicated to inbound, outbound, or both, your contact center agent teams are frequently forced to make a large volume of calls.