Predictive Dialer vs Auto Dialer: What You Need to Know
aircall
MAY 14, 2021
It needs four things to work — a computer to run the software, a person to answer the phone, a voice modem, and an active telephone line. The voice modem enables the computer to play an audio recording over a telephone line. An auto dialer uses predictive dialing to make calls while a sales or support agent finishes up a call.
Let's personalize your content