aircall

JULY 28, 2017

In era when one in four users will abandon your app after only one session , we’re particularly sensitive to these risks. In era when one in four users will abandon your app after only one session , we’re particularly sensitive to these risks. Training sessions to give them the tools to move forward on their own.

Outbound sales 97

Outbound sales Abandon Call Construction Sales 97

aircall

AUGUST 29, 2022

There’s a reason business owners are obsessed with call center productivity. After all, productivity and profitability are tied together. Recently, there’s been a lot of buzz about how to measure productivity. Should it be about the number of calls an agent takes in a day? What is call center productivity?

Call Center 118

Call Center virtual call center call center software Self service 118

aircall

SEPTEMBER 7, 2022

Using call management software is an easy way to streamline efficiencies in your business and elevate the customer experience. By relying on a business call management system to facilitate call routing, tracking, analysis, and processing, employees can spend more time focusing on the customer. What is call management software?

Interactive Voice Response 62

Interactive Voice Response Management Call Center CRM 62

aircall

FEBRUARY 7, 2022

Call management software is an easy way to streamline efficiencies in your business and elevate the customer experience. By relying on a business call management system to facilitate call routing, tracking, analysis, and processing, employees are better able to focus on the customer. . What is call management software?

Interactive Voice Response 62

Interactive Voice Response Management CRM Abandon Call 62

JustCall

APRIL 5, 2022

VoIP is much more than just about making and receiving voice calls. In this post, we discuss various VoIP phone features that you should look for in VoIP software. Did you know , with VoIP, small businesses can save around 90% on international calls and 40% on local calls? It can be based on the type of call (e.g.,

voip 52

voip CRM Interactive Voice Response Sales 52

CrazyCall

AUGUST 8, 2019

Customers call, agents resolve their queries, managers supervise, all things seem to run their course… STOP! In this article we’ve decided to present you 20 call center metrics that will make it easier for you to gain powerful insights into the sales call performance and keep an eyeon your customer service efforts.

Call Center 52

Call Center Metrics Abandon rate Management 52