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Sigma Connected Group Appoints Lesley Avinou to Lead Client Partnerships

CSM Magazine

A bout Sigma Connected Sigma Connected is a multi-award-winning Business Process Outsourcing (BPO) provider that specialises in outsourced (white-label) 24/7 customer contact centre services. For more information on the Sigma Connected Group and its services, readers can visit www.sigmaconnected.com.

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Sigma Connected Recognised as a Top UK Employer by the Sunday Times

CSM Magazine

Business outsourcing provider Sigma Connected has been named as one of the UK’s top employers in this year’s prestigious The Sunday Times Best Places to Work survey. The Sunday Times survey is widely respected but also hugely important as it is based on comments from our employees across a range of areas.

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The Power of Outsourcing for Scaling Your Ecommerce Business

Select VoiceCom Blog

How Outsourcing Can Scale Ecommerce Businesses Outsourcing ecommerce services is a game-changer for organisations wishing to expand their operations. Here are some of the main arguments favouring outsourcing for growing ecommerce enterprises. billion by 2030 , with a CAGR of 6% from 2022 to 2030.

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Optimizing Customer Support in the Financial Sector: How BPO Contact Centers Can Add Value

Hodusoft

As customer expectations evolve, many organizations in the financial sector are turning to Business Process Outsourcing ( BPO ) contact centers to optimize their customer support services. billion by 2030. billion by 2030. percent from USD 90.57 billion in 2021 to USD 205.32 percent from USD 90.57

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What Is Unified Customer Experience Management (CXM)?

NobelBiz

billion by 2030, with a CAGR of 16.6%. Businesses recognize that superior customer experience is a competitive advantage, with 89% competing primarily on this front – Gartner. Utilizing data analytics to gain actionable insights into customer behavior and preferences in real-time. billion in 2023 to $52.54