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Revolutionizing Guest Services with Chatbots in the Hospitality Industry

Netomi

Technological advancements and a shift towards digital solutions shape today’s hospitality landscape. The current trends in the hospitality industry indicate a strong inclination towards integrating technology for improved customer engagement. billion by 2028. Chatbots are more than a passing trend.

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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

Automation abounds, and the best strategy likely encompasses a variety of tools and technologies. One technology leading the way online is chatbot marketing. In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. Upsell and cross-sell. Source: Jenny.

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Conversation Intelligence: The key to success in customer conversations

JustCall

Conversation intelligence is an AI-powered technology used by customer-facing groups to gain valuable insights into every customer interaction. billion , from 2022 to 2028, with a CAGR of 21.8%. Using advanced technology solutions can make all the difference here. Do you lead a sales team that’s highly competitive?