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Revolutionizing Guest Services with Chatbots in the Hospitality Industry

Netomi

billion by 2028. Revenue Generation and Upselling Opportunities Chatbots are not just cost-saving tools–they actively contribute to revenue generation. Handling mundane tasks frees up front office staff for more personal interactions with guests, leading to better upselling and cross-selling opportunities.

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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. Upsell and cross-sell. In fact, upselling a current customer can be 68% more valuable than attracting a new customer. Marketers all around the world are opting for this kind of customer connection automation.

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Conversation Intelligence: The key to success in customer conversations

JustCall

billion , from 2022 to 2028, with a CAGR of 21.8%. AI-powered tools enable them to upsell or clinch the deal by providing key insights into the customer’s buying journey, thereby boosting revenues. The global market for conversation intelligence platforms is projected to reach $18.4 Who Should Use Conversation Intelligence Software?