Totango

JANUARY 10, 2024

For Waystar, a technology platform that simplifies payments across the revenue cycle for healthcare organizations, this consultative approach unlocked cross-functional alignment, customer satisfaction, and exponential business growth. So, how did they do it?

Sales 93

Sales industry standards Benchmark Healthcare 93

COPC

MAY 22, 2023

May 18, 2023 — COPC Inc. announces the addition of Scott Horace to the COPC Standards Committee. The COPC Standards Committee is a group of global leaders that oversees and maintains the COPC Customer Experience (CX) Standard , recognized as the industry standard for managing and improving CX operations since 1996.

Benchmark 52

Benchmark outsourcing industry standards Best practices 52

CSM Magazine

DECEMBER 8, 2022

The use of cloud technology in contact centers is quickly evolving from a competitive differentiator to the industry standard – especially for forward-thinking companies looking to deliver meaningful engagement, resolution, and satisfaction for customers. About Waterfield Tech.

industry standards 52

industry standards Contact Center Consulting Consulting 52

NobelBiz

FEBRUARY 21, 2023

Customer Data is the new currency for contact centers in 2023 and beyond. At Nobelbiz, our mission is to elevate both simplicity and efficiency as industry standards, while constantly updating to the latest technological developments and keeping costs in check.

Contact Center 52

Contact Center Interactive Voice Response Management Contact center software 52

NobelBiz

FEBRUARY 15, 2023

Customer Data is the new currency for contact centers in 2023 and beyond. At Nobelbiz, our mission is to elevate both simplicity and efficiency as industry standards, while constantly updating to the latest technological developments and keeping costs in check.

Contact Center 52

Contact Center Interactive Voice Response Management Contact center software 52