Global Response

JANUARY 31, 2023

In 2023, customer service can be the distinction between long-term success and brand loyalty and failure as a business. In 2023, customer service is more important than ever. As a result, creating exceptional customer service processes should be an essential part of business strategy in 2023. Seem extreme?

Customer Service 62

Customer Service outsourcing Construction Technical Support 62

JustCall

APRIL 12, 2023

Access Controls/Permissions Activity Dashboard AI/Machine Learning Alerts/Notifications Attribution Modeling Auto-Dialer Automatic Call Distribution Business Process Automation Calendar Management Call Disposition Call List Management Call Logging Call Management Call Monitoring Call Recording Gong Vs. Revenue.io

Sales 52

Sales Coaching CRM Contact center software 52

AWS Machine Learning

DECEMBER 21, 2023

In October 2023, SageMaker Canvas announced support for foundation models among its ready-to-use models , powered by Amazon Bedrock and Amazon SageMaker JumpStart. To use generative AI-powered chatbots, the user first needs to provide a prompt, which is an instruction to tell the model what you intend to do.

Contact Center 96

Contact Center Scripts Interactive Voice Response contact center solutions 96