CustomerSuccessBox

MARCH 14, 2022

In fact, Linkedin named Customer Success Specialist as one of the top emerging growth roles in 2022 showing 34% annual growth in job listings. Read further to know about Customer Success courses that you should be doing in 2022 to grow in your career. Customer Success Courses to pursue in 2022. Description: “Be more data-driven!”

Journey mapping 52

Journey mapping Accountability Construction Management 52

CustomerSuccessBox

MAY 30, 2022

*Julie, a Customer Success Manager , with ABC corp (a B2B SaaS firm) is excited about the upcoming annual conference. She instantly thinks about Mr. X, who has been the focus of numerous previous case studies and whose product usage has been positive. Suggested Read : How to do customer health score in 2022?

Upselling 52

Upselling Calibration Engineering Big data 52

SmartKarrot

APRIL 15, 2022

Here are the top 10 customer retention books for CRMs to read in 2022 –. To make it a practical read, the author discusses the processes as well as case studies of successful CRM projects. The book provides some recent case studies and examples, along with recent insights from current industry leaders.

Customer retention 19

Customer retention CRM SaaS Customer centricity 19