2021 Best practices Big data Consulting 
Fonolo
NOVEMBER 17, 2020
After assessing how the pandemic had changed the call center in 2020 , we decided to peek over the parapet at 2021. We asked the contact center industry’s top influencers and business leaders what they thought the most significant contact center trends in 2021 would be. Contact Center Trends 2021. Increasing Empathy.
COPC
APRIL 20, 2020
s recent move to virtualize a wide range of services including consulting, training and COPC certification. In order to achieve certification, an organization must make a commitment to a consistent process employing industry best practices, while also sustaining improvement in the areas of leadership, people, processes and performance. “The
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
AWS Machine Learning
OCTOBER 27, 2022
To achieve these operational benefits, they implemented a number of best practice processes, including a fast data iteration and testing cycle, and parallel testing to find optimal data combinations. The deep neural network models can learn directly from daily revenue.
CustomerSuccessBox
OCTOBER 4, 2021
In this blog post, we will outline the top 10 best customer success certificates and training in 2021. Also, how to make sense of the data that you see, how to plan the day to manage your portfolio of accounts effectively, and increase the retention rate. But how can you begin to shine in Customer Success ? Link: [link].
CustomerSuccessBox
MARCH 14, 2022
According to a research study done by Mordor Intelligence, the compound annual growth rate estimated for the global customer success management market, let alone in the timeframe of 5 years (2021-2026) is estimated to be 25.02%. Creator: Nils Vinje , Founder & CEO, Glide Consulting. Customer Success Manager (CSM) Elite.
Expert insights. Personalized for you.
176 
Let's personalize your content