COVID is Creating a Surprising Contact Centers Trend
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NOVEMBER 24, 2020
Read the Full Industry Report Here: Contact Center Trends 2021. ” — Kate Nasser, The People Skills Coach ™ , Author of Leading Morale , Customer Service & Leadership Consultant. Read the Full Industry Report Here: Contact Center Trends 2021. We had to listen to that. The Crisis has Fostered a Sense of Empathy.
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