CSM Magazine

FEBRUARY 14, 2023

Outsourcing is back and also brand new again: on-shoring, near-shoring or off-shoring. The 2022 version of outsourcing, also known as business process outsourcing (BPO), has an array of benefits in the right situations and can be blended with any operation with an understanding of its calls, needs, processes, and tools.

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Select VoiceCom Blog

JANUARY 3, 2023

Below are some facts and figures about the country’s strong outsourcing performance: The BPO industry positively impacts the country’s revenue growth The outsourcing industry has contributed significantly to the country’s overall revenue. According to the IT and Business Process Association of the Philippines (IBPAP), this was a 10.6%

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Anexa BPO

NOVEMBER 7, 2021

Like every other industry, the healthcare sector has been deeply impacted by COVID-19. This was partially boosted by the 2010 Affordable Care Act, which triggered incremental health spending, resulting in $130 billion of incremental healthcare spending by the federal government. The October 2020 unemployment rate of 6.9%

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