The FDCPA and the (Un)forbidden Fruit of Omnichannel
NobelBiz
NOVEMBER 23, 2020
No doubt, the debt collection industry is entering a new era. The 2020 FDCPA update represents a major paradigm shift for the US debt collection industry and for the 8 000+ nationwide firms. The term was first coined by the marketing industry. And this can be applied both in outbound and inbound campaigns.
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