inContact Recognized as a Leader in Gartner’s 2016 Contact Center as a Service (CCaaS) Magic Quadrant
NICE inContact
OCTOBER 28, 2016
Organizations in the leader quadrant have balanced these two important qualities and are described as: “ …those suppliers with a strong multichannel product and service capability that have already. to support varying levels of deployment complexity, including multichannel deployments and. They also benefit from being able.
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