Talkdesk

MAY 31, 2016

Our inaugural summit, Opentalk 2016, explored the of the future of customer experience. We are thrilled to announce the winners of Talkdesk’s 2016 Customer Awards. 2016 is the first year that we are handing out Talkdesk Customer Awards. They also have a dedicated ring group called “NPS” for proactive customer outreach.

Outbound sales 40

Outbound sales Customer centricity Interactive Voice Response Sales 40

Talkdesk

APRIL 12, 2016

The past few years have seen significant advances in sales strategies and practices. TOPO Sales Summit 2016 examined many of the facets of a successful sales strategy. The Sales Development Track expanded on how high-growth companies can drive pipeline and revenue. About TOPO Sales Summit.

Sales 40

Sales Outbound sales call center software Accountability 40

Talkdesk

APRIL 14, 2016

The Sales Effectiveness track at TOPO Sales Summit 2016 explored the plays and tactics that contribute to the effectiveness of the world’s top sales teams. In this blog post, we will explore the insights provided at TOPO Sales Development Analyst Dave Hershenson’s Outbound Prospecting Workshop.

Sales 40

Sales Best practices Outbound sales call center software 40

aircall

JULY 28, 2017

Lincoln Murphy (@lincolnmurphy) April 21, 2016. If they’re mostly working support, he’ll show them how to comment and assign calls, and how to break down their missed and abandoned call reports. If the customer focused on outbound sales, he’ll show them how to use click-to-dial and how to track agent performance.

Outbound sales 97

Outbound sales Abandon Call Construction Sales 97

aircall

OCTOBER 25, 2018

Today, sales enablement is a growing area of focus for almost all B2B service providers — especially SaaS companies struggling to differentiate themselves amid stiff competition. CSO Insights found that in 2017, nearly 60% of sales leaders had a dedicated sales enablement function.

Sales 75

Sales B2B Outbound sales SaaS 75