Remove 2015 Remove Metrics Remove Outbound sales Remove SaaS
article thumbnail

B2B Trends & Customer Success

Amity

Now that we’re halfway through 2016, we can check in on how accurate some of those 2015 predictions were, and how those trends are impacting Customer Success. For success teams, this might mean more emphasis on data-driven support, particularly when it comes to SaaS companies. Outbound Returns. Driven by data.

B2B 51