Call Experts

SEPTEMBER 23, 2021

Call Experts was highlighted among the most trusted providers for outsourcing human resources, client support, customer experience solutions, and other services. Since 1982, our team has focused on supporting business continuity and remote workforces with customized, live-agent, and AI-powered contact center solutions.

Business Process Outsourcing 52

Business Process Outsourcing outsourcing Healthcare contact center solutions 52

BlueOcean

JUNE 22, 2022

So, what should you ask when you’re addressing contact center technology in your RFP? Read on to unpack our recommendations as an outsourcer supporting some of the world’s best brands in verticals from SaaS to travel and tourism. Ask yourself, in an ideal world, what would your contact center solution look like?

Contact Center 62

Contact Center Technology outsourcing contact center solutions 62

Joe Rawlinson

JANUARY 27, 2016

If you took the early Betty Crocker commercials of the 1950s and compared them to advertising in 2015, the differences would be night and day. Companies and business owners understood this in the mid-20th century, but the concept faded over times as customer service jobs were outsourced to cut spending and increase profits.

Marketing 94

Marketing Advertising contact center solutions Cloud contact 94

EPIC Connections

MARCH 27, 2018

Under our mission to “design and deploy the contact center for the future,” EPIC has built a corporate culture around service excellence and an attitude of tenacity to stay ahead of today’s increasing velocity of change. But as the industry has changed, so too has EPIC.

Consulting 37

Consulting Consulting Contact Center Cloud contact 37

Outsource Consultants

AUGUST 16, 2019

Call center advisory firm Outsource Consultants, LLC is making its first appearance on the list, debuting at #1281 with an impressive 321% 3-year growth rate. Outsource Consultants is honored and excited by this recognition. based call centers. CONTACT: Sarah Klosterbuer, sklosterbuer@outsource-consultants.com. .

Consulting 104

Consulting Consulting outsourcing Call Center 104

Dialer 360

APRIL 20, 2018

According to a known call center fact “In 2013, 62% of organizations were already using cloud-based contact center solutions and this number is expected to grow by 25% in 2015.”. Security has seen the biggest concern for all of the businesses including call centers. Shifting to cloud- realities and benefits.

Contact Center 21

Contact Center Call Center call center software Interactive Voice Response 21