Quality Contact Solutions

DECEMBER 31, 1969

By Ryan Apodac, Operations Manager/Trainer. You oversee a team of outbound telemarketing appointment setters in a call center. You may be contributing to the problem by over-training your outbound telemarketing appointment setters. How do you know when you are over-training your outbound telemarketing appointment setters?

Telemarketing 56

Telemarketing Call Center outsourcing Sales 56

Anexa BPO

JULY 21, 2020

Countless businesses all around the world are now using BPO in their daily operations – especially telemarketing. between 2014 and 2018, reaching total revenues of $252.8bn in 2018? So why are more companies contracting third-party service providers for their telemarketing processes?

Telemarketing 52

Telemarketing outsourcing Business Process Outsourcing Marketing 52

Anexa BPO

JULY 21, 2020

Countless businesses all around the world are now using BPO in their daily operations – especially telemarketing. between 2014 and 2018, reaching total revenues of $252.8bn in 2018? So why are more companies contracting third-party service providers for their telemarketing processes?

Telemarketing 40

Telemarketing outsourcing Business Process Outsourcing Marketing 40

Comm100

JULY 23, 2019

We’ve all done it – politely (or otherwise) hung up on a call from a telemarketer. In 2014 we launched our MaximumOn service – a failover system that ensures that our live chat cloud solution would never go offline. We’ve even abandoned a call that we started. out of frustration or because ‘something’ came up. But the other way around?

Telemarketing 45

Telemarketing Customer centricity Chatbots Enterprise 45