The Importance of Always-on Customer Communications
Comm100
JULY 23, 2019
We’ve all done it – politely (or otherwise) hung up on a call from a telemarketer. In 2014 we launched our MaximumOn service – a failover system that ensures that our live chat cloud solution would never go offline. We’ve even abandoned a call that we started. out of frustration or because ‘something’ came up. But the other way around?
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