2014, Chief Customer Officer and Time management

Customer Success is Changing: Top SaaS CEOs Reveal What’s Ahead

ChurnZero

OCTOBER 30, 2020

Lastly, Mehta points to the expanding career opportunities for leaders in Customer Success. As you see talented people come into Customer Success and then move up into bigger roles, it means compensation is going to go,” says Mehta. In 2017, [Eric] did his first really big round where Sequoia invested.

SaaS

SaaS Chief Customer Officer Sales Metrics

How to Manage Churn- with Irit Ezips!

CustomerSuccessBox

JUNE 8, 2022

The capacity to forecast that a specific customer is at a high risk of churning while there is still time to do something about it is a major new possible revenue generator for any company. We, at CustomerSuccessBox , spoke to some of the Top Customer Success Influencers to know how they manage churn! Is this the case?

Management

Management Upselling Accountability Metrics

Customer Contact Central

Customer Success is Changing: Top SaaS CEOs Reveal What’s Ahead

How to Manage Churn- with Irit Ezips!

Webinars

Stay Connected