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International Contact Centre Operations Tips & Best Practices

Callminer

To learn how CallMiner is helping African Bank better extract and operationalise insights from voice-based customer interactions in its call centres, watch to our Tech Central podcast, How CallMiner is Helping African Bank Retain and Grow its Client Base. . They are an easy way to track metrics and discover trends within your agents.

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Top 18 Most Influential Women in the Sales World (2019 Ready)

CrazyCall

In 2014 Tiffani Bova was recognized as one of the most Powerful and Influential Women in California by the National Diversity Council. She’s been helping companies grow for more than 20 years and in the meantime her interactive online training on social selling, time management and other sales topics has been rated top of the country.

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