Talkdesk

JULY 17, 2019

Indie Campers, one of Europe’s largest campervan rental companies, eliminates any of those comfort issues and offers the freedom and flexibility to create your own ultimate road trip experience. Starting off in 2013 as a 3 van rental company, Indie Campers has grown to a fleet of over 650 vehicles.

Customer Experience 48

Customer Experience contact center solutions Contact Center Customer Service 48

Vcaretec

JUNE 6, 2022

Customer Care & Contact Center Influencers Mike Aoki Bio: Contact center expert and trainer for Agents (customer service, dealing with "irates," sales skills) and Managers (coaching, presentation skills). Customer Service, Customer Experience, CRM Cloud. corporations.

Customer Care 98

Customer Care Chief Customer Officer CRM Wireless 98

NICE inContact

AUGUST 21, 2019

As far back as 2013, Forbes was publishing articles like, 5 Ways Email Makes Your Employees Miserable and How To Get Rid Of Email In Your Company. And yet, it turns out customers like. What is surprising is the number of companies that I work with that are only routing voice interactions via their contact center solution.

contact center solutions 54

contact center solutions Contact Center Morale Benchmark 54

Talkdesk

JANUARY 22, 2020

Over the years, innovators have filed applications for nearly 340,000 AI-related inventions, with half of them having been published since 2013. The rapid expansion and impact of AI is well underway across all industries globally, and Talkdesk ® is leading the charge within the contact center industry. Want to know more?

Cloud contact 57

Cloud contact Enterprise Contact Center contact center solutions 57

NICE inContact

AUGUST 21, 2019

As far back as 2013, Forbes was publishing articles like, 5 Ways Email Makes Your Employees Miserable and How To Get Rid Of Email In Your Company. And yet, it turns out customers like. What is surprising is the number of companies that I work with that are only routing voice interactions via their contact center solution.

contact center solutions 15

contact center solutions Contact Center Morale Benchmark 15

Noble Systems

MARCH 11, 2019

In recent years, many companies that are focused on improving customer experience have moved their contact center operations to the cloud. And how can they be sure that the cloud contact center will accomplish what they set out to do? Here are the top five advantages of moving contact centers to the cloud.

Customer Experience 69

Customer Experience Cloud contact Contact Center Gamification 69

RichCall

SEPTEMBER 13, 2017

With the rise of technology that allows better customer service, customers are becoming more demanding – that’s why to satisfy and retain them, you need to develop your contact center in accordance with the worldwide trends. Contact Center and CX Research and Reports. of companies. omnichannel.

Contact Center 64

Contact Center Technology Benchmark Chatbots 64