5 Reasons You Need a Next-Gen Chatbot for Customer Support
Solvvy
AUGUST 21, 2020
The Time is Right for a Customer Support Chatbot. Even in the face of challenges like smaller budgets, reduced agent headcount, and the move to fully-remote workforce models, customers still expect a higher level of service than ever before. What is a Next-Gen Chatbot? Next-gen chatbots provide 24/7 customer support.
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