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How Your Business Can Quickly Adopt a Customer First Strategy

C3Centricity

CEX #CRM #CustomerFirst Click To Tweet. CustomerFirst #CEX #CRM #Customer Click To Tweet. According to a Forrester report, 44% of B2C marketers are using big data and analytics to improve responsiveness to customer interactions. A customer first strategy is not that difficult to implement. NO more excuses!

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Contact Center Software Trends for 2020 – Helping Contact Centers Serve Customers Better

Hodusoft

It gains more ground in 2010, especially in helping with big data analysis. Analytics Analytics becomes more sophisticated in 2020 call center solutions as AI and CRM data help you derive predictive analysis of your business, the way clients interact so you can make changes and patterns according to seasons.

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Top 30 SaaS Companies in the US

SmartKarrot

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. Founded in: 2010. Founded in: 2010. Founded in: 2010. The platform also offers management tools. Founder: Girish Mathrubootham.

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