Amity

JANUARY 13, 2016

In this issue of the SaaS Tattler we discuss how to make sure your Customer Success team is making the required impact. A Guide of SaaS Companies. In this article, Benjamin Brandall provides a guide to the importance of Customer Success for SaaS companies. Since 2009, the popularity of customer success has increased 800%.

Benchmark 48

Benchmark SaaS Surveys Metrics 48

SmartKarrot

FEBRUARY 15, 2022

This will help you stay up to date with the trends and best practices of customer service. She created the #customerserv chat in 2009 – a platform to discuss everything related to customer service. To understand how SmartKarrot can helps SaaS companies keep and grow loyal customers, Request a Demo. Martin Hill.

Customer Service 10

Customer Service Customer centricity Consulting Consulting 10

Comm100

NOVEMBER 23, 2020

Founded in 2009 in Vancouver, Canada, Comm100 was launched as a live chat and email ticketing solution aimed at helping businesses stay ahead of the digital curve. Great for: Early-stage SaaS startups and small subscription-based businesses in need of a multi-functional email ticketing software. 4.7 / 5 (Capterra). 4.0 / 5 (Capterra).

Chatbots 52

Chatbots Enterprise CRM Customer Support 52