Amity

JANUARY 13, 2016

In this issue of the SaaS Tattler we discuss how to make sure your Customer Success team is making the required impact. You’re a Customer Success Hero, Now Get the Shirt! For a limited time we are offering a free Customer Success Hero shirt for anyone who attends a public demo. A Guide of SaaS Companies.

Benchmark 48

Benchmark SaaS Surveys Metrics 48

SmartKarrot

FEBRUARY 15, 2022

Considering this scenario, it would be essential for companies to follow some of the leading customer service experts and learn from their experiences. This will help you stay up to date with the trends and best practices of customer service. Chelsea Krost. Martin Hill.

Customer Service 10

Customer Service Customer centricity Consulting Consulting 10

Comm100

NOVEMBER 23, 2020

Customer service isn’t just about your team having the right attitude and training. For your customer support to be great (or even just functional) in 2020, you need the systems to back it up. Your customer help desk software keeps incoming queries from falling through the cracks by turning them into easily manageable tickets.

Chatbots 52

Chatbots Enterprise CRM Customer Support 52