Remove 2008 Remove Blog Remove Customer Support Remove Upselling
article thumbnail

Improving Sales & Support Initiatives in the Financial Services Industry

aircall

Hints of economic decline can lead to a national recession, such as the Great Recession that occurred after the financial crisis of 2008. The Importance of Customer Support for Financial Services. Customer support services back up sales teams, building on relationships to ensure their customers are satisfied for the long term.

Sales 62
article thumbnail

8 Reasons Why Your Website Needs Live Help

Comm100

Well, you’ve either lost a customer to a competitor that help, or they had the patience to call, navigate the call menu and then wait on-hold for an answer. Live chats are the equivalent to on-demand customer support. This leads to higher customer satisfaction rates. Customer questions can be topics for blog posts!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Inside Customer Success: Uberflip

Amity

We’ve had a customer support team right from the founding of the company in 2008 and from the start, our support team has been wowing customers with their dedication and passion. In 2012, our Co-Founders realized it was time to transform the customer support team into a true Customer Success team.

article thumbnail

Customer Churn:10 Actionable Customer Retention Strategies COVID

JustCall

Implementing new actionable customer retention strategies to stop customers from getting churned has become the need of the hour. Customer Success was an unexplored area back during the 2008-2009 period of the global recession. But with time, businesses have made Customer Success a tool to assess their profit generation.

article thumbnail

Customer Churn:10 Actionable Customer Retention Strategies for COVID

JustCall

Implementing new actionable customer retention strategies to stop customers from getting churned has become the need of the hour. Customer Success was an unexplored area back during the 2008-2009 period of the global recession. But with time, businesses have made Customer Success a tool to assess their profit generation.