2008 Banking Consulting Sales 
Avaya
JANUARY 24, 2018
Sheila McGee-Smith is a leading communications industry analyst and strategic consultant with a proven track record in new product development, competitive assessment, market research, and sales strategies for customer care solutions and services. An original MiFID was enacted in 2004, prior to the 2008 global financial crisis.
Netomi
JANUARY 5, 2022
Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant. Arie Goldshlager.
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ClearAction
MAY 28, 2015
When a service rep or sales person tells a customer that a survey answer other than “highly satisfied” could ruin their bonus or performance assessment , yes, a survey is a waste of time and money for customers and the company. Written by Janice Cuban, Marketing Communications Consultant, Content Creator, Copywriter, and Freelance Writer.
The Petrova Experience
FEBRUARY 9, 2023
As customer experience consultants, we see this time and again. For instance, a Sales Exec Crew Member with high digital IQ will advocate for a new CRM system for his/her team. Across industries, we are seeing what we witnessed during the Financial Crisis of 2008. Simply put, technology is not in the stack.
ClearAction
AUGUST 21, 2016
When a service rep or sales person tells a customer that a survey answer other than “highly satisfied” could ruin their bonus or performance assessment , yes, a survey is a waste of time and money for customers and the company. appeared first on ClearAction Customer Experience Consulting. A: Absolutely.
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