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Why PCI compliance is crucial

TMP Direct

It was first introduced as an official regulation in 2006, by major credit card companies such as Visa, MasterCard and American Express. However, it has become the financial services industry standard for information security, and compliance is a prerequisite for working with global payment card brands.

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Call Center Management: Challenges, Strategies, Tips, and Best Practices

Hodusoft

Call Center Management: Challenges, Strategies, Tips, and Best Practices In today’s time, setting up a call or contact center is extremely easy. These KPIs help management in identifying trends, industry standards, and implanting required solutions for improving the overall call center performance. Ask for a Free demo!