TeamSupport
SEPTEMBER 8, 2020
In other words, effective B2B support forms the foundation for long-term successful customer engagements. In this blog series, based on the whitepaper co-produced by ServiceXRG and TeamSupport, we explore how to position the investment in Support as a strategic value aligned to current business practices and target outcomes.
COPC
SEPTEMBER 9, 2019
Ding Yi (Allen), Director of Customer Service. recently sat down with Ding Yi (Allen), Director of Customer Service, who oversees the development of artificial intelligence (AI) in customer service at Ant Financial. “… the technology revolution (e.g.,
COPC
SEPTEMBER 3, 2019
Ding Yi (Allen), Director of Customer Service. recently sat down with Ding Yi (Allen), Director of Customer Service, who oversees the development of artificial intelligence (AI) in customer service at Ant Financial. “… the technology revolution (e.g., re-establishment of industry standards.”.
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