Amity

SEPTEMBER 7, 2016

I got started in this industry back in 2004, shortly after I graduated from college. This was back before SaaS companies were given that acronym -- they were called ASPs (Application Service Providers) back in the early 2000s. How did you get started in Customer Success and what was your path into your current role?

Metrics 0

Metrics Upselling Accountability Customer retention 0

Netomi

JANUARY 5, 2022

Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”. She has served clients as an independent consulting partner since 2004. Before starting his firm, Thompson worked in the IT industry for fifteen years.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

SmartKarrot

FEBRUARY 4, 2022

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. The recent years have witnessed how SaaS products and companies have changed the way organizations operate online. Here is the list for you –.

SaaS 10

SaaS Finance Advertising Engineering 10