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Expert Advice with Seasoned BPO Advisor and CX Specialist, Peter Ryan

Vistio

Throughout his career, Peter has advised CX outsourcers, contact center clients, national governments, and industry associations on strategic matters like vertical market penetration, service delivery, best practices in technology deployment, and offshore positioning. It can be done using gamification. Thanks for joining me.

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CX FORUMS: 2018 Key Note Speakers

Livepro

Topic: ‘Engaging the team on the Balanced Score Card through Gamification’. Topic: ‘Using Analytics to improve Customer Experience’. Paul has received a number of awards for customer service excellence including ‘best practice in manufacturing’ from the Victorian Government. KEYNOTE SPEAKER SYDNEY 30th AUGUST 2018.