Do You Need a Survey Tool or a VoC Partner?
PeopleMetrics
OCTOBER 3, 2019
As the customer experience lead, you need to focus on how to improve the customer experience rather than managing a complex software process and providing technical support. Sean McDade, PhD is the author of Listen or Die: 40 Lessons That Turn Customer Feedback Into Gold. Prove value right away. Ready to tell your VoC story?
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