aircall

JANUARY 16, 2018

Fortunately, we’ve moved beyond the reliability of “2001 Skype,” and these anxieties have been firmly debunked. Will The Lines Be Ready In Time? A simple app-download and account creation allows new agents to be ready to take calls in a matter of minutes (not that you should skip training). In fact, life is easy “in the cloud.”

Interactive Voice Response 91

Interactive Voice Response voip CRM Morale 91

CustomerSuccessBox

JUNE 7, 2022

Even with six months’ notice, an enterprise account could take 12 months to close; therefore, the account churns before you can close the acquiring company. For example, Customer Success should work with Marketing and Sales, if we close accounts that aren’t part of the Ideal Customer Profile. Out of Business.

Management 52

Management Best practices Accountability Enterprise 52

TechSee

DECEMBER 5, 2017

Fully customizable, Enchant includes features such as unlimited Help Desk Inboxes, smart folders that update in real time, multiple knowledge base sites with their own set of articles, multiple messengers in a single account with each pointing to a different team or configured for a different website.

Contact Center 116

Contact Center Technology Self service Call Center 116