CSM Magazine

NOVEMBER 28, 2022

A learning management system can pave the way for a variety of beneficial business results. You are investing in the success of your employees, customers, partners, and your organization as a whole when you spend money on online learning. When adopting a new LMS, ensure its compatibility. What Is LMS Integration?

APIs 52

APIs CRM Analytics Accountability 52

Amity

APRIL 5, 2017

Let’s say your sales team closes a huge deal. If you’re not sure, it may be time to reexamine your onboarding process. When implemented correctly, onboarding sets your customers up for success and can help your organization increase product adoption, decrease time to value and improve retention.

Finance 65

Finance Benchmark Sales Analytics 65

Global Response

FEBRUARY 13, 2022

BPO call centers: what are they and how can they help your business? Is your business growing exponentially lately—or do you wish it was? Either way, it might be time to outsource your call center. A call center is just one of the many business processes that can be outsourced.

Call Center 62

Call Center outsourcing Business Process Outsourcing Telemarketing 62

JustCall

NOVEMBER 16, 2022

Let us learn how important eLearning call center training is today! eLearning training courses benefit everyone in a team – the management, supervisors, customer service representatives, WFM professionals, technical agents, employees handling calls, and staff dealing with compliance and clients. This is what branding is all about.

Call Center 52

Call Center Consulting Consulting Education 52