CSM Magazine

JANUARY 9, 2024

Creating a comfortable and productive home office is essential for maximizing your efficiency and well-being. With the rise of remote work and the increasing number of people working from home, it’s more important than ever to design a workspace that fosters creativity and focus.

Personalization 52

Personalization Technology Management 52

Russel Lolacher

JANUARY 16, 2023

The different relationships between work, worth and and productivity based on history. In this episode of Relationships at Work, Russel chats with journalist, author and CEO of the Armah Institute of Emotional Justice Esther A. Armah on racial healing and the emotional justice road map for the workplace. Twitter: Armah Institute , Esther A.

Education 98

Education Construction Employee engagement Personalization 98

3CLogic

MARCH 12, 2021

Customer experience (CX) is the sum of all interactions a customer has with an organization, whether that be when they use the product or service, when they email the help desk for support, or when they come across the company on social media. When your customer has an issue, your agents are literally there to answer the call.

Contact Center 52

Contact Center Customer Experience Social media contact Enterprise 52