Outsource Consultants
DECEMBER 21, 2023
Further, this connectivity is not only for maintaining customer relationships but also for efficiently managing a surge in sales during the holidays, focusing on upselling and cross-selling to enhance average order size. Think about the holiday shopping rush. Retail BPOs have nailed this with integrated support.
SmartAction
JUNE 9, 2023
Some notable examples include: Chatbots : Chatbots are AI-powered virtual agents, built in-house or by third-party vendors , that engage in text-based conversations with users. Chatbots and virtual agents may provide irrelevant or inaccurate responses. They are widely used in customer support, providing 24/7 assistance.
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TeleDirect
OCTOBER 25, 2023
Semrush reports that 40% of marketing and sales departments prioritize machine learning and AI technology. At TeleDirect, we’re an extension of your team, and our team is extensively trained in upselling and lead generation. We connect with qualified leads and new sales opportunities using CRM data analysis.
JustCall
AUGUST 8, 2023
This integration aids different areas of a business, like support, sales, productivity, training, analytics, and compliance. This ensures that customers are directed to the most suitable agent or department. Virtual Agents AI chatbots can understand and respond to customer queries in real time.
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Solvvy
OCTOBER 12, 2022
NLG is the technology behind branded virtual assistants, such as Google Assistant. In addition to virtual assistants designed for consumers, NLG can also enable virtual agents to provide information to callers reaching out for customer service. . The Architecture of Artificial Intelligence Chatbots.
Fonolo
APRIL 6, 2020
The Best Apps for Virtual Contact Center Teams. Perfect for any remote sales team, the cloud-based service not only allows you to manage it through an app but it allows you to use local numbers from at least 75 countries in the world. It allows agents to provide better service and give you tools to upsell as well.
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