Remove pbxmate
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SoliCall Connect Vs. SoliCall Pro

SoliCall

The client software is a special version of SoliCall Pro and the server software is a special version of PBXMate for call centers. In the solution of SoliCall Connect, in addition to the client, PBXMate is also installed on a centralized server. What is the benefit adding PBXMate? Modularity. The above solutions are modular.

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High Availability In Call Centers

SoliCall

PBXMate for Call Centers. A client component that is responsible for communicating with the softphone, performing standalone audio filtering and communicating with the PBXMate server to perform the centralized noise reduction. SoliCall Connect has two main components as follows: 1. SoliCall Pro.

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Noise map for call centers

SoliCall

PBXMate is a plug-and-play software product that is equipped with advanced reference-based noise reduction (RNR) technology. Once installed, PBXMate automatically connects to the multiple phones in the call center and starts processing a sophisticated correlation between the multiple audio streams. The technology. The noise-map.

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Transcription in noisy call centers

SoliCall

The best way is to prevent these noises in the first place, but since this is usually not a practical alternative, you can install an advanced noise-firewall software, like PBXMate , that will remove these background voices from the calls.

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Noise cancellation for home agents

SoliCall

Similar to the case of shared work spaces, there are two products that can be used for noise removal in home office: SoliCall Pro and PBXMate. You are invited to read the post on the difference between PBXMate and SoliCall Pro. Both these products have the capability of performing RNR & PNR.

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Mask noise and handle privacy in the call center

SoliCall

This special blog post is dedicated to a video that explains some of the benefits when using PBXMate in call centers.

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The Importance of Audio Quality in Call Centers

SoliCall

The PBXMate is an independent software product that works with any PBX and can be easily integrated in any VoIP network. In addition for removing ambient noise that is originated from the call center, the PBXMate also removes ambient noise that is surrounding the customer, for example when the customer is calling from a noisy street.