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Nearshore Contact Center Outsourcing Spotlight: Bahamas, Jamaica, and the Dominican Republic

Outsource Consultants

Bahaman contact centers are PCI and HIPAA compliant and provide multichannel capabilities that include phone-based call center services, live chat support, email services, texting, and social media customer service. It also makes for solid ROI with outbound sales and telemarketing. Sales and telemarketing.

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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

Companies can save a lot of overhead costs of building and maintaining an in-house call center team which includes hiring, training, infrastructure, employee salaries, and technology. Outsourcing companies resolve customer queries efficiently with the help of their well-trained staff members.