Quality Contact Solutions

MAY 13, 2021

Upselling to current customers has proven to be a productive and efficient way to increase the account and order size because an existing customer is the best prospect. Partnering with external outsourcing allows internal teams to maintain their existing book of business, prospecting, and other organizational priorities.

Telemarketing 92

Telemarketing Healthcare outsourcing Upselling 92

Quality Contact Solutions

MARCH 11, 2021

Cross-sells & Upsells: Do you have a group of accounts that your team cannot make contact with consistently? QCS offers to upsell and cross-sell telemarketing service programs designed to engage your customers and grow the value of their account. is a hands-on leader and he loves to win! Schedule a call with an Expert.

Telemarketing 98

Telemarketing Sales Upselling outsourcing 98

Outsource Consultants

MARCH 29, 2021

But not all outsource call center partnerships are created equal — and they all require management. KPIs that are set too high will cause agents to fall short and lose morale; Too low, now you’re missing out on revenue and customer service improvements. Call Center Tip #3 — Avoid KPI Cannibalization.

Management 76

Management Calibration Call Center Average Handle Time 76

Quality Contact Solutions

DECEMBER 31, 1969

Use Outbound Telemarketing for Upselling Current Customers. Using outbound telemarketing to upsell additional products and services to an existing customer base can be complex and needs to be handled with tact and care. This can be frustrating for the sales team, lowering morale and productivity.

Telemarketing 49

Telemarketing outsourcing Upselling Sales 49

Quality Contact Solutions

DECEMBER 31, 1969

You expect me to find new business, maintain my current customers AND upsell?”. One that impacts productivity and morale of the entire department. Other Articles You Might Find Interesting: How to Calculate Call Center Outsourcing Cost: Outbound. How to use Outsourced Telesales for Increase Market Share. Subscribe Now.

Telemarketing 64

Telemarketing outsourcing Sales Morale 64