Remove insights consumer-behavior-business-opportunity-coronavirus
article thumbnail

Digital Shopping Trends Are Here to Stay: What It Means for Your Customer Experience

aircall

During the COVID-19 pandemic, consumers have been even more motivated to buy everything from big items like cars and homes to everyday items like toilet paper from e-commerce sites like Amazon, Target, and Walmart to delivery services like InstaCart and Shipt. What are the takeaways for e-commerce businesses? .

article thumbnail

Brand Move Roundup – July 7, 2020

C Space

Our goal remains the same: to provide an up-to-the-minute source of information, inspiration and insight on brand moves as they happen. Media and High tech CMOs are the most confident, with both having a 98% positive outlook (either business as usual, or a significant positive impact).

article thumbnail

70+ Experts Reveal the Best Customer Retention Strategies During COVID-19

SmartKarrot

Customer retention is very challenging for businesses especially in 2020. The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers. In this mix, it is necessary to find efficient ways to sustain your business. What do Experts have to say?